FAQ

When: 27th to 29th July 2018

Opening Times:
Stands Open Daily from 9am
Gates open at 6am
Closing Times: Friday 7.30pm, Saturday & Sunday 6pm.

Are children allowed at the show?
All ages welcome.

Can I bring my dog?
Well behaved dogs are welcome. Dog bags are available around the site

Is there a dog creche?
You can leave your dog at the Dog Creche while you enjoy The Game Fair. The dog creche is located close to the Terrier Ring and is open all day.

Disabled Ticketing Policy
The The Game Fair is pleased to operate a scheme to provide one complimentary entry ticket for any adult unable to attend The Game Fair unaided. The Carer Ticket Resolution/Customer Service Desks at the Event.

Supporting Documentation:
All free Carer/Personal Assistant tickets require evidence of supporting documentation. This is mandatory in order for the Carer/PA ticket to be issued.
Please bring evidence of at least one of the following (photo copies, scanned copies or pictures on your phone are fine);
Middle or Higher Rate DLA for care and/or mobility
Receipt of personal independence payment (PIP)
Evidence of being severely sight impaired
Recognised assistance dog ID card

If you require a free Carer/PA ticket in order to attend The Game Fair please purchase a standard ticket at the relevant price in advance. Please make your way to The Game Fair and come to the Ticket Resolution/Customer Service Desk adjacent to the entrance where your Carer/PA ticket will be issued and you will have fast track entry. Please do not queue at the on-day sales points as they are not able to issue the free Carer/PA ticket.

This facility is designed to allow any adult that is unable to otherwise attend The Game Fair to have free access for their Carer or Personal Assistant. We are afraid the carer scheme does not extend to children as they must be accompanied by an adult to attend The Game Fair.

Can I park?
Yes. Parking is FREE.

Can I pre-book parking?
Priority parking is available in advance for £20 per day.

Is there disabled parking?
Yes. There is a parking area for people with disabilities close to the entrances to the Fair site, blue badges must be displayed and the car park stewards will direct you to the forward parking area.

Can I book a mobility scooter?
Yes. You can hire a mobility scooter or wheelchair from Event Mobility https://www.eventmobility.org.uk/ or call 01386 725 391.
They will be located at Gate B for collections.

Is the site wheelchair friendly?
It is a grass site with some tracks, most areas are wheelchair accessible.

Is there a shop and drop facility?
Yes, located near the Main Arena. Visitors can leave their shopping while they enjoy the Fair, for a small charity donation.

Can I get a show guide?
Yes. Show guides are available to buy at the Fair for £7.00 or in advance for £7.00 (voucher to exchange on the day) or to be posted before the Fair for only £9.00

Is there food on site?
Yes. There are numerous bars and catering areas around the site.

Are their restaurants on site?
Yes, on a first come first served basis.

Are their restaurants on site I can pre-book?
Yes. The Platinum Experience includes breakfast, lunch and afternoon tea.

Can I bring a picnic? Can this include alcohol?
Yes

Do you offer Camping?
A camping area is available. Pitches are 10m x 10m, the camping area has access to toilets and water. Electricity hook up is also available.

Is their First Aid onsite?
Yes, there are multiple points located around the site including by the main arena and adjacent to the organisers.

Can we book accommodation?
Yes. BGC Events is the recommended hotel booking agent. To look at options and book please visit www.bgcevents.co.uk call 01572 770 352 or email [email protected]